If your phone, in this case the Samsung Galaxy S6 (#Samsung #GalaxyS6), wonât turn on without apparent reason, plug it in to see if it charges. If it refuses to charge either, then thereâs a chance itâs just a system crash. In this case, a force reboot is necessary. Thatâs how your troubleshooting should go and speaking of which, here are some power-related problems and what you need to do if you encounter oneâ¦
- Shuts off if not connected to charger, possible liquid damage
- Shows charging icon but itâs not charging
- Displayed âNo SIMâ error then went dead in the morning
- Comes on but automatically turns off
- Fast charging fails most of the time
- Charging slow before it turned off and refuses to come back on
- Isnât charging, wonât turn on either
- Turned off and wonât turn back on, possible liquid damage
Galaxy S6 shuts off if not connected to charger, possible liquid damage
Problem: While at work today some water got on my jeans where my phone was not directly on the phone just on the pocket it was in ( it was also quite cold today). when I went to use my phone it wouldnât turn on so when I got home I plugged it in and I still had 80% but when I took it off the charger it shut off again. I have it in a bag of rice now assuming water go in the phone. Could anything else be wrong with my phone?
Suggestion: My advice is keep the phone in rice for 24 hours just to make sure the grains will absorb the moist. Since it wasnât submerged in water, it should be fine after that. However, if this behavior continues, donât take any chances; do not attempt to turn the phone on again until a tech has done some general cleaning to get rid of possible water residue.
Galaxy S6 shows charging icon but itâs not charging
Problem: My phone died and is completely on 0 so I go to plug in my regular cable charger and on the screen a large battery icon pops up and it has a lightning symbol but I waited and waited but it still on 0 and I have tried resetting it and every time I boot it up the little battery icon says phone isnât charging.
Suggestion: The battery was completely drained and it would take a few minutes before it displays the actual battery percentage. If you could see the battery icon wit h a lightning bolt in it, it means itâs charging. However, when you boot it up while plugged in, the charging will temporarily stop as the devices loads the hardware, its firmware and necessary services.
My advice, leave the phone be for 10 minutes and then come back to turn it on after that.
S6 displayed âNo SIMâ error then went dead in the morning
Problem: My phone last night said No SIM/emergency calls only, switched off for a while & restarted & seemed to be working ok again. Woke up this morning to my phone completely dead. Wonât switch on, tried to press up volume button, home & power button all together but nothing still. checked & cleaned SIM, still nothing! fully charged last night & tried to charge this morning, still nothing. Charging again just now but still nothing! Please can you help. Thanks.
Solution: Itâs basically just a system crash. To fix it, press and hold the Volume Down and Power buttons together for 20 seconds or until the phone boots up. That should do it.
Galaxy S6 comes on but automatically turns off
Problem: I have had this issue for about 3 weeks now and I really love my Galaxy S6 and I donât really want to buy another one. There are no scratches whatsoever and I donât think I hit my phone that hard on the ground. The issues is that every 5 minutes Iâm on my phone it shuts off and when I turn on it again, it turns off again. Please help me.
Troubleshooting: Were you trying to tell us that your phone fell on the ground? If this problem started immediately after the fall, then the impact affected its hardware. The best thing to do for now is try to perform the master reset just to find out if the problem could be fixed. If not, then itâs time you sent it for checkup and/or repair.
Galaxy S6 fast charging fails most of the time
Problem: I have a fast charger that was provided with my phone when I got it. Wheneve r I plug my phone into it, it will say âslow charging connect original charger to chargeâ even though that is the charger. Sometimes I will unplug it then plug it back in and it will charge fast. It seems like itâd on and off with the fast charging. What do I do? Get a new fast charger or take it to Verizon and perhaps they refund me with a new one?
Suggestion: Sadly, we canât control the S6 when to and not to fast-charge. So, if fast charging fails more often, maybe the power adapter itself has some issues. Yes, itâs better if you take it back to Verizon and try out new fast chargers. Iâm sure the companyâs tech will check the phone for you.
Problem: I put my phone on charge last night and the charger itself was a super slow charger. When I checked it was only at 44% the next morning and I tried to turn it on, but as soon as I took it off the charger it didnât. So now the phone will not turn on and I tried all these steps consecutive times.
Suggestion: If you were using the original charger that came with the device, then the problem may have been with the phone itself. Try doing the force reboot procedure; press and hold the Volume Down and Power keys together for 10 to 20 seconds. If the device still refuses to turn on, itâs time you sought help from a technician.
Galaxy S6 isnât charging, wonât turn on either
Problem: I did what yâall said but its still not working for me I donât know if Iâm doing it work or what can yâall. Please help me.
Suggestion: Well, Iâm sure thereâs one thing we said in our article that you havenât done yetâ"having the phone checked by a technician. You see, all we do is help our readers troubleshoot the problem and if all our procedures fail, we always advice them to seek assistance from a technician. Thatâs what you need to do now.
Galaxy S6 turned off and wonât turn back on, possible liquid damage
Problem: I was in the bath with my phone playing music away from the bath when it suddenly turned off. i managed to turn it back on but it then turned back off and will now not turn back on at all. wont charge either! praying it isnât water damaged.
Suggestion: What does your instinct tell you? Is it water damage or not? If so, take no chances and immediately seek assistance from a technician. Donât attempt to turn the phone on again nor charge it.
If you think itâs impossible that liquid found its way inside the device, then try force rebooting it by pressing and hold the Volume Down and Power keys for 20 seconds. If it still refuses to turn back on, then you should have it checked.
Having problems with your phone that wonât turn on?
We can help you troubleshoot. We already published troubleshooting guides for the following devices:
- Samsung Galaxy S2
- Samsung Galaxy S3
- Samsung Galaxy S4
- Samsung Galaxy S5, Android Lollipop edition
- Samsung Galaxy S6
- Samsung Galaxy S6 Edge
- Samsung Galaxy S6 Edge+
- Samsung Galaxy S7
- Samsung Galaxy S7 Edge
- Samsung Galaxy Note 2
- Samsung Galaxy Note 3
- Samsung Galaxy Note 4 Android Lollipop edition
- Samsung Galaxy Note 5
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